Refund Disbursements

Ways Your Client Can Receive Tax Refunds

Clients have the power to choose from three convenient, no-hassle options how they want to receive their refund1 or advance loan if they need emergency cash.

FasterMoney® Visa® Prepaid Card2

EPS-debit-card

The Prepaid Card That Saves You Time

The FasterMoney Visa Prepaid Card is a great option for clients who don’t have a traditional bank account in which to receive their tax refunds. The taxpayer doesn’t have to come back to the office to pick up a check. The prepaid card saves you time and the cost of printing a check while giving clients a secure and easy way to access their refund.

  • Get money quicker (compared to direct deposit or check)
  • No credit checks
  • No check cashing fees
  • Secure
  • Mobile App
  • Year-around use

Checks

Check

Disburse your client’s refund by printing a secure check from your office that they can pick up at their convenience and then cash at one of 10,000 locations nationwide. A toll-free verification number and website address are printed on all checks, enabling check verification 24-hours a day.

 

 

Tips and Tricks for Successful Printing

  • If you have not already, make sure to destroy all remaining check stock from previous years and only use the new check stock we are sending you
  • Test which way paper goes into your printer by writing an arrow on it and printing a document to avoid putting the check stock in the wrong way. Make sure to load your check stock into the printer before printing a check!
  • If you do not see a check authorization, try logging out and logging back in
  • Make sure check sequence is correct and numbers match before printing
  • When you start a new packet of checks, update your check range in the system
  • Best practice is to print checks the night before funding. You will be sent a check print notification around 6pm the night before funding. Otherwise, wait an hour after printing before giving it to your client
  • Inform your client that checks are only valid for 90 days. If it has been more than 90 days, give EPS a call at 888-782-0850

 

Check Verification and Misprints

  • Do not verify the check. Checks can only be verified once and should be done by the institution handling the check
  • If a check has been verified and not cashed, a verification reset will be necessary.
  • Printing out a new check will not resolve the issue. Fill out the Check Verification Reset form and send along with a copy of the check. Do not void the check as this check will be returned to the taxpayer. If you have printed multiple checks, please void the older checks and send along with the form
  • If a check is misprinted, do not destroy it. Write void across it and keep it for your records in case we need it to send a new check authorization or a check verification reset

 

 

 

Check Cashing Locations

 

Walmart® provides check-cashing services for checks issued to your clients. Walmart charges a $4 fee to cash checks of $1,000 or less, and $8 to cash checks over $1,000. Availability and check cashing limits vary by state and are subject to applicable law. Check with your local Walmart Money Center for more details.

 

Our checks may also be cashed at 7-Eleven stores equipped with the Vcom check-cashing kiosk. This kiosk is a fully automated check-cashing machine with touch-screen technology in English and Spanish. Vcom is available at over 2,100 locations nationwide and is available 24 hours a day. Visit www.7-eleven.com to find the 7-Eleven Vcom location closest to you.

Direct Deposit

EPS-direct-deposit

 

Tax fund proceeds are deposited directly to a client’s bank account giving them immediate and convenient access to their funds.

1 The Refund Transfer is an optional tax refund-related product offered by MetaBank®, N.A., Member FDIC. The Refund Transfer is not a loan. E-filing of tax return is required to be eligible for the product. Subject to approval. Fees apply. See terms and conditions for details.

2 FasterMoney Visa Prepaid Card is issued by MetaBank N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. and administered by EPS Financial, a division of MetaBank, and may be used everywhere Visa debit cards are accepted.